Contact Official Good Extracts

Have questions about an order, our products, or wholesale opportunities? Our dedicated support team is here to assist you.

Get in Touch

• Email Support: sales@officialgoodextractsshop.com

• Customer Support Hours: Monday – Friday: 8:00 AM – 6:00 PM (EST) | Saturday: 9:00 AM – 3:00 PM (EST)

• Response Time: We aim to respond to all inquiries within 1 to 2 business hours.

How We Can Help

• Order Status & Tracking: Inquire about your shipping updates, tracking details, or package status.

• Product Inquiries: Questions regarding strain availability, lab testing, or product specifications.

• Wholesale & Bulk Orders: Interested in carrying our products? Reach out directly with your store details for pricing and minimum order requirements.

Note: For faster assistance regarding an existing order, please include your Order Number in the subject line of your message.